Privacy Policy

Rewa Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rewaapps.com, use our services, or interact with our applications that integrate with third-party platforms including the Meta (Facebook/WhatsApp) ecosystem.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Register for an account or sign up for our services
• Fill out a contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Communicate with us via email, phone, or other channels
• Use our applications or platforms

This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

1.2 Information Collected Automatically

When you access our website or services, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on our site
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity
• Usage Data: How you interact with our services, features used, and performance metrics

1.3 Information from Third-Party Platforms

When you use our services that integrate with third-party platforms such as Meta (WhatsApp Business API, Facebook), we may receive information from those platforms in accordance with their privacy policies and the permissions you have granted. This may include:

• Business account information (business name, phone number, profile)
• Message metadata (timestamps, delivery status, read receipts)
• Customer interaction data as permitted by platform policies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our services, including processing API requests, managing messaging campaigns, and enabling integrations
• Communication: To respond to your inquiries, provide customer support, and send service-related notifications
• Improvement: To analyze usage patterns, diagnose technical issues, and improve our services and user experience
• Security: To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activities
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Marketing: To send promotional materials and updates about our services (with your consent where required)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our services (hosting, analytics, payment processing), bound by confidentiality obligations
• Platform Partners: With platform partners such as Meta as necessary to deliver our services and comply with their platform policies
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you
• With Your Consent: In any other circumstances where you provide explicit consent

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data. You can submit a data deletion request by emailing us at [email protected] or by visiting our Data Deletion page
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Where processing is based on consent, withdraw your consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from yours. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: